The hospitality trade is one of the biggest employment sectors, and needs 855,000 new staff by 2017 to replace those leaving the industry.

Training opportunities

Work in hospitality is incredibly broad, and can cover hotels, restaurants, bars, pubs, hotels, clubs. Hospitality is all about customer service, whether this is making sure food is served on time or that a hotel room is ready to use.

Types of apprenticeships

There are 2 types of hospitality apprenticeships.

Intermediate level apprenticeship

You could train in roles like:

  • hospitality services assistant
  • waiter/silver service waiterbar/cellar person
  • housekeeper/room attendant
  • receptionist

Advanced level apprenticeship

You could train in roles like:

  • ​head housekeeper
  • head of reception
  • front of house manager
  • duty or hotel supervisor/manager
  • regional supervisor/manager in a restaurant or pub chain
  • team leader in hospitality retail outlets
  • supervisor of hospitality retail outlets